Returns & Cancellation Policy
Voluntary 100-day return policy
We grant our customers a voluntary right of return of 100 days from receipt of the goods.
Conditions for a return
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The goods are undamaged and in their original condition.
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The return shipment must be in the original packaging.
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Damaged items are excluded from the right of return.
Return shipping costs
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The customer bears the costs for the return shipment.
refund
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After receiving and inspecting the return, we will refund the purchase price.
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The refund will be issued via the original payment method used.
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Processing can take up to 30 working days.
The following are excluded from the right of return:
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Custom-made or individually configured products
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Products with visible signs of wear
Register return
Please contact us by email at hello@nanuk-workspace.ch before returning the item so that we can inform you about the next steps.
